I, of course, researched everything beforehand and had it all planned out so that the implementation of the new policy went without incident. Well, maybe there was a little trial and error. Now that I think about it, I guess there could have been a few issues on the back-end. OK, so I really broke everything, but it was a good learning experience anyway.
So true, been there, and gotten that t-shirt. If we learn from our mistakes, then I know whole volumes.