A day in the life of BlackBerry support …

“Ring a ding-a-ling”

Is the BlackBerry server functioning?

Yes it is.

Two hours later, the Helpdesk calls

We’ve got a BlackBerry user on a cruise ship in Antigua, and they are complaining they can’t use their corporate BlackBerry.  Can’t use emails or make calls.

Gee I wish I had that problem of being [...]

Week of Motorcycling - Day 4 - Oh Bother

Been there, got the ticket. (lane splitting past an unmarked police car will get you a ticket)

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