Equipment Superior To User

I had to change an email account password in CPanel, and I could not get my email client to connect to the mail server.
In the end, I proved that CPanel and my email client were much smarter than me.

This was what I did:

  1. First went in the change password screen:
    password-screen-1
  2. Hit the generate password button
    password-screen-2
  3. Then clicked Use Password, which caused this screen to appear.
    password-screen-3
  4. Assumed my password for im-an-idiot AT wisefaq.com changed.

And it wasn’t working.  So I installed a network sniffer, and it told me that the email password was being rejected.

Why?

Well CPanel does not update your password until you click on Change.
password-screen-4

“Why, yes.  I do feel like a dill.  Why do you ask?”

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