Computer Associates used to recommend excluding particular processes and directories from eTrust anti-virus scanning. This, I found, was very important with Microsoft SQL Server, as it would cause a significant performance hit.
You would do this via setting the following registry keys, under HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\eTrustITM\CurrentVersion\Realtime
szExcludeProcessNames
| Reason for exclusion | List of processes to be excluded, separated by “|” |
| Microsoft SQL Server | sqlserver.exe sqlservr.exe |
| Microsoft Exchange | store.exe |
| Microsoft SMS 2003 | SMSEXEC.EXE CCMEXEC.EXE |
| and some others … |
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