“Forget this: Treat other people the way they’d like to be treated.”

There’s some sage advice in this BusinessWeek article by Peter Bregman

Because the world is more global and organizations are more diverse, the likelihood we will interact with people very different from us is increasing exponentially. And people who are different from us do things we don’t expect or want them to do. Sometimes they don’t look at us when we speak to them. Sometimes they talk back. Sometimes they don’t talk at all. They defy our expectations, and we feel frustrated.

Remember the golden rule? Treat other people the way you’d like to be treated? Forget it. It doesn’t apply anymore, if it ever did. Try this new rule instead: Treat other people the way they’d like to be treated.

If you don’t like to be micromanaged, for example, you probably try to avoid micromanaging others. But there are some times and some places where that would be a mistake. Like India, for example.

Article continues here.

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