They’ll tell you why something crashed, eventually. And the data a crash dump gives you isn’t a matter of opinion. It is what is is. So it’s a good piece of data to have, but it’s painful to wade though.
So I was overjoyed when when of our field support techs reported a problem to us, with the summary:
Multiple PCs have bluescreen’d multiple times. Using BlueScreenView, it looks like the Intel video driver is the cause.
I was overjoyed because this was the first time I’d heard of BlueScreenView. From the BlueScreenView website:
”BlueScreenView scans all your minidump files created during ‘blue screen of death’ crashes, and displays the information about all crashes in one table. …”
This utility will make the initial diagnosis of a BSOD much easier. I’ll be adding it to my diagnostic tool kit .