It’s been my sad experience over the last 20+ years, that what’s in the IT Policy vs. what gets enforced, is a bit of guess work for most people. Here is a short guide.
Always enforced. Looking at illegal porn (kiddies, dogs & gerbils). If we find out about it, we have to [...]
There’s some sage advice in this BusinessWeek article by Peter Bregman
Because the world is more global and organizations are more diverse, the likelihood we will interact with people very different from us is increasing exponentially. And people who are different from us do things we don’t expect or want them to do. Sometimes [...]
Using sex to sell IT services really turns me off. It makes me think to myself:
“Is their service so poor, that they need to get my attention some other way.”

I’m sure Domain Names you will get people who do think it’s appropriate for you to advertise this way, as you keep doing it. Just like America’s GoDaddy:
(Click here to continue reading Australia’s GoDaddy)
Sometimes an organisation asks for full and frank questions, but when they see questions, they don’t really want them asked.
Such as it was with a re-organisation of a government department. It went something like this.
Peter was appointed as BigEd CEO. Peter was picked on his ability to toady up to politicians, [...]
Work with a big enough organisation and you’ll come across the Service Level Agreement (SLA).
An SLA basically says, “we’ll provide you with x level of service, for y dollars. If we don’t provide you with that service, we’ll give you something in return.”
That “something” might be a partial refund of your [...]
At my last employer, there was a focus on “Performance Management”. I always felt, even as a team leader, that we paid lip service to the whole process. eg. we were going though the motions.
Performance Management has many goals. The primarily one is to ensure that the team is working towards/contributing to [...]
… so writes Scott Barnes over at The MossyBlog Times.
The larger an organisation becomes, the more it’s Mass of Stupidity grows. Until it reaches critically.
Sure, there are pockets of brilliance in one field or another, but on the whole, once an organisation reaches Stupidity Critically, it’s lost.
Even if the CEO [...]
This is at least 20 years old, and is as valid now, as it was back then. Our training folks used to show it up on the overhead projector before any training course kicked off.
I suspect the artwork is by Hank Ketcham, but I don’t know.
[...]
The humble bucket of water is a simple way to gain work/life perspective.
Fill up a bucket, with water. Put your hand in it. Move it all about if you life Notice the waves? Now take your hand out.
You’ll notice the water has settled.
So what actual difference have you made to [...]
I used to think Robert Scoble SUCKED. I found his work at Microsoft Channel 9 sucked because it was all Microsoft-centric. Gee, what a surprise eh? Bloke works for Microsoft, so OF COURSE he’s going to be all "Hoo Rah Microsoft".
Glad I’ve changed my mind (ie. I was wrong) and now have him [...]
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