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Some Six Sigma definitions which I’ve collected over time. Term Definition CTQs Critical To Quality. The sort list of the most important customer wants. Customer Any internal/external person/organisation who receives the output of a process. Customer Requirements The needs and expectations of the customer. Which is translated into measurable terms. Used in the process [...] There was a discussion at work the other week about system availability measurements. We’re aiming for “Five Nines”. Noble target, doubt we’ll achieve it though, without some clever availability exclusions. I’ve mentioned those exclusions before. Availability % Downtime per week Downtime per month* Downtime per year 90% 16.8 hours 72 hours 36.5 [...] A good task is: Measurable Has one owner 8 – 120 hours Is an action. Lead by example Constantly communicate a sense of urgency Know your scope, manage it relentlessly Report the past – Manage the future Know your governance model and use it appropriately Keep on track with the weekly control cycle Manage your stakeholders proactively Escalate high-priority issues early Keep your focus on the end game [...] Poor project definition Ineffective project management Ineffective architectural engineering Poor communications Inadequate project plan Inadequate project tracking and projecting Ineffective governance Lack of client alignment and support Lack of accountability Ineffective scope control [...] Project Managers are those people who “”manage”” projects. Sort of like a “stay at home” mum who organises her children’s day. Except the mum is competent, and the project manager isn’t. Competency is an interesting sideline in itself. If someone isn’t competent, does that automatically mean that they are incompetent? Actually no. In [...] Post Implementation Review A lot of time, money and energy went into the "project". At times things were difficult but the result was a quality deliverable. But at the end of the day the thing that most impressed the users bore no resemblance to their original requirements. 85 miles there, 85 miles back, a [...] Scheduling tools & techniques Mathematical analysis Duration comparison Simulation Resource leveling heuristics Project Management Software Coding Structure Mathematical analysis Critical Path PERT GERT Critical Path is where the path has the minimal float over the longest path To calculate this, need duration of each task Task Duration equals = Early Finish – Early [...] Project Cost Estimation Benefits of understanding cost estimating Will use methods which fit project. Cost estimates will be as accurate as possible Calculate estimates more quickly Cost Benefit Issues Cost Benefit Time to gather information High level of accuracy High salaries required to hire experienced and knowledgeable staff Quickness Purchase of estimating software [...] Just some notes I made on Project Management, over time … Project: Risks Risks can be categorised into: predictable unpredictable technical non-technical legal Project: Resources Resource requirements are generally one of the following five: Labor Material Equipment Overhead costs Contingency costs Resource rates examples: staff costs per plan paper costs per copy printing costs [...] |
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