Update: A new version of this article can be found here, “Programs I always install on my work PC“.
People ask, what do you use to support your customers. Well here’s the rundown. I’m surprised myself, didn’t think it was that many!
Everything on the web seems to be Flash based now.
Used for comparing files and directories to see what is different.
CD Burner XP
A freeware CD/DVD burner which is really good.
A countdown timer program which I use to remind me to check things at intervals.
260,000+ support documents, and a boss who asks “What is this phone number?”
Google Desktop Search makes it easy to retrieve that information quick.
It’s the password manager I use for “semi-work” websites, such as support forums.
When I logged an issue with LastPass, I had a reply within 12 hours.
Oscar’s Multi-Monitor taskbar
If you have more than one monitor, MMtaskbar makes it easier to shift programs from one screen to another.
A free image and photo editor for Windows. Used to use PaintShop Pro, which is not-free.
Works on Windows XP and later.
Password Manager XP
It’s the password manager I use for work related passwords.
The best VBscript editor and debugger I have ever used.
Great simple screen capture utility. Even works with Windows 7, and multiple monitors.
Takes a screenshot of your screen every x seconds. As I have to fill in a timesheet, it helps me to remember what things I’ve done during the day. The product itself can do a bundle more than what I use it for.
A freeware alternative to PGP Disk. TrueCrypt is a disk encryption program, which I use to secure USB memory sticks , and my portable hard disk, with.
Like Adobe Flash, everything seems Java based as well.
It’s backup software. I use it to keep my portable hard drive synced my work computer. I could use SyncToy, which is free, but Sync BackSE has more features.
Systems Management Server 2003 Toolkit 2
I work with SMS servers …
A Getting Things Done tracker.
Windows Grep- Grep for Windows
A text file search tool. Very handy for searching log files quickly.