I had to change an email account password in CPanel, and I could not get my email client to connect to the mail server.
In the end, I proved that CPanel and my email client were much smarter than me.
This was what I did:
- First went in the change password screen:
- Hit the generate password button
- Then clicked Use Password, which caused this screen to appear.
- Assumed my password for
im-an-idiot AT wisefaq.com
changed.
And it wasn’t working. So I installed a network sniffer, and it told me that the email password was being rejected.
Why?
Well CPanel does not update your password until you click on Change.
“Why, yes. I do feel like a dill. Why do you ask?”