In the “things I saw ten years ago and never thought I’d see again” category, we recently had the case of the HP 8000 Elite PC which refused to burn DVDs.  I offered a couple of “these are really clutching at straws” type suggestions, and behold, the “try a different DVD brand” suggestion actually worked.

The customer purchased a good brand of DVD Media, and all was well.  (Alas, there is no DVD firmware update from HP which fixes the issue).

Related posts:

The Firsts Questions I ask when I’m asked “What PC do I buy?” HP sucks again–can’t even test a laptop properly

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