The best free Windows Remote Assistance tool you’re (probably) never heard off.

Debuting in Windows 10 v1607 (August 2016), it’s not well known.

I tripped across it when I was investigating what to use when we migrated to a new Windows 10 management platform.

Positives about Quick Assist

• Works through corporate firewalls
• Free

Negatives

• It’s limited to Microsoft Windows 10. There is no cross platform support.
• It’s a Remote Assistance product.
  The person you’re assisting needs to be there.
• A Microsoft Live or Azure AD account is required.
• The person you are assisting needs to be able to acknowledge any UAC prompts.
• When it breaks, it is difficult to troubleshoot and fix.

Related posts:

“Try an improved Quick Assist experience” Quick Assist issue–not being able to “Give Assistance” Microsoft breaks own application

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