The best free Windows Remote Assistance tool you’re (probably) never heard off.

Debuting in Windows 10 v1607 (August 2016), it’s not well known.

I tripped across it when I was investigating what to use when we migrated to a new Windows 10 management platform.

Positives about Quick Assist

  • Works through corporate firewalls
  • Free


  • It’s limited to Microsoft Windows 10. There is no cross platform support.
  • It’s a Remote Assistance product.
    The person you’re assisting needs to be there.
  • A Microsoft Live or Azure AD account is required.
  • The person you are assisting needs to be able to acknowledge any UAC prompts.
  • When it breaks, it is difficult to troubleshoot and fix.