And not a word of thanks – on re’orgs
There was a team of folks who worked near by. They performed Second Level support type work for a large mining customer, and they (the team) were based in Melbourne.…
There was a team of folks who worked near by. They performed Second Level support type work for a large mining customer, and they (the team) were based in Melbourne.…
... something I wrote in 2007, which has been sitting in the "should get around to publishing" queue. "If you don't have a Blackberry, you're a Zero", according to Kimberley…
This is the list I used when I finished up at my last job. Writing in blue shows what I did/what actually happened when I tried to complete the task.…
Seen this twice in my 20 years in IT. This being the theft of someone else's ideas, and claiming them as their own. First time I saw it was in…
So said a very experienced helpdesk leader I worked with. It lets the annoyed customer to get all their annoyances out, and they calm down. Of course, swearing at a…
If you are invited to a meeting by me: TO vs. CC vs. BCC TO indicates you are REQUIRED. CC indicates that are invited, but not required. BCC means I'm…
Some points on work email etiquette which I "borrowed" from someone else. ~~~ As your team lead, you can expect: I will "see" your email within 12 hours. If what…
There are three things which will get you into trouble in life, thus explains why I returned a USB memory stick to my employer. It was a surprise to the…
Never get in the way of: the boss and a cup of tea a politician and a bag load of money a public servant and "policy". There is a planning…
Submitted my resignation yesterday, so now I'm at T minus 4 weeks and counting. Having only having resigned from one other job in 15 years, I needed to brush up…