Category: Last Job

“We’re dead in the water …”

With large companies, you will often have multiple divisions all running their own IT operations, in addition to the Central

1. You and your organisation are effective despite rather than because you are a demeaning jerk. You make the mistake

In a Windows 7 Administration course today, I was telling this story, which my fellow students thought was hilarious. Back

This happened to me once. One of my previous employers insisted on the use of a Diners Club charge cardfor

I needed an IT problem fixed at a remote site, so I asked the responsible IT guy*, “Are you the

Back in October 2006, one of the CSC Australia sales reps rocks up to my desk “That price quote Wayne

Note: this was a post from 2008, when I was working for CSC Australia. I’m having all the joys of,

Work with a big enough organisation and you’ll come across the Service Level Agreement (SLA). An SLA basically says, “we’ll

Note: I wrote this in March 2007, but didn’t publish it at the time. As far as I know “George”

“FIGJAM, what’s that?”, asks my significant other. Oh, just an industry acronym. I’ve worked so long in IT, that I