Category: Psychic Troubleshooting

“PC won’t start”

The friend explained that their PC wouldn’t start up. “Where do you keep it?”, I asked. ‘On the floor’, was

“Have you got any idea on why this stupid postscript driver for the digital printer/copier keeps spitting out the output

The problem was reported thus. Internet Explorer is not storing session cookies for XYZ website. The session cookies are stored

It was a Microsoft Word (VBA) application written back in 2001. Essentially what it does is: user selects a letter

The SMS Mirror driver is the root cause of the problem, with help from a dated video driver, the SMS

The problem was described to me like this: When you print to the network printer, and want to use the

Problem: Konica Minolta C652 multi-function printer, with Fiery RIP installed, refuses to print. Cause & solution: If you leave the

I expect that, when a fault is logged though to me to investigate, that some troubleshooting has been done. “Printer

The desktop technician solved the problem himself, with the comment There is something wrong with these files … but didn’t

Frankly, I don’t know, but here’s what I learnt. It started with a customer reporting a problem When we press