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Stories, and bit rot, from the IT Support Trenches

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A replacement for Jasc Image Robot?

Dale Dec 23, 2015 0 Comments

Had an email recently from a reader I found your page on Google (Jasc Image Robot - October 2009) and was just wondering if you still have Image Robot or…

Software

“Have you ever noticed that pictures that have been synced into an iPod, an iPhone or an iPad cannot be accessed nor copied back to a computer?”

Dale Oct 13, 2013 0 Comments

Or if you delete files on your computer by mistake, and want to retrieve your backup copy from your iPhone/iPad, you find you can’t. A little program called DiskAid will…

Software

Can’t find script engine “VBScript” for script

Dale Jan 5, 2013 1 Comments

A user reported the following issue on Windows 7: As it turns out, the user had deleted the McAfee Anti-virus program directory.  No mean feat in itself.  Which in turn…

Software

What to put in a script to check anti-virus program healthiness

Dale Jul 31, 2012 0 Comments

The sort of checks you might want to put into a “PC Health Check” script, for anti-virus program healthiness is as follows CA eTrust vet.dat has a recent* modified/created date.…

Software

The eTrust SigCheck.exe utility

Dale Jul 30, 2012 0 Comments

CA eTrust has a utility called “SigCheck.exe”.  It’s purpose is to display the current version of the eTrust anti-virus definition which is on the local PC. From a command line,…

Software

eTrust command line utilities

Dale Jul 30, 2012 0 Comments

asutil.exe Imports subnet information into the ITM Server database. compver.exe Displays the version of all installed components. eavdisc.exe Causes a “free election” discovery to occur on the local subnet. eAVreprt.exe…

How To It's A Bug Software Windows

So you’re missing the MSI source package

Dale Oct 27, 2011 0 Comments

It is one of the great annoyances with Roaming Profiles and MSI-based installs, that if you reformat your PC, you can lose the link to your MSI package.  Here’s today’s…

Software Stories

“I recommend we build a tracking database”

Dale Jul 26, 2010 0 Comments

I am always reminded of this Dilbert cartoon whenever a customer has a large complex problem at work, and some genius suggests “We’ll build a database”.  Or frequently, we’ll implement…

How To Software

How to select a good anti-virus product

Dale Jun 30, 2010 4 Comments

Well, if you didn’t receive emails with viruii attached, or surf to “dubious” websites, you wouldn’t get infected. For the rest of us, we would be looking at either Microsoft…

How To It's A Bug Software

Disabling Adobe Flash Player updates

Dale Apr 19, 2010 0 Comments

Fast on the feels of the Acrobat Reader post I wrote, Flash Player decided to start annoying the users with Arghhhhhhhh! Adobe has a “new” method to disable auto updates.…

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