Quick Assist issue–not being able to “Give Assistance”
Or, “Quick Assist won’t give me a Code to assist someone else.” Troubleshooting this was difficult, as there isn’t much troubleshooting information out there. Here Read More …
Category: Windows 10
“Someone has changed my Windows 10 Lockscreen …”
and I can’t change it back. Lockscreens are located in the C:\ProgramData\Microsoft\Windows\SystemData directory. You’ll need to Take Ownership of that directory in order to delete Read More …
WFH Challenge – “I’m not able to tether my iPhone to my Windows laptop”
Well you’ll be needing the Apple Mobile Device Ethernet Driver First check to see if you have the device drivers already, by browsing to: C:\Program Read More …
ipconfig /flushdns now requires elevation?
Customers had started to report that ipconfig /flushdns now requires Local Administrator rights. C:\>ipconfig /flushdns The requested operation requires elevation. Not all customers are seeing Read More …
Quick Assist!
The best free Windows Remote Assistance tool you’re (probably) never heard off. Debuting in Windows 10 v1607 (August 2016), it’s not well known. I tripped Read More …
“Access database in an inconsistent state”
The customer reported this issue after they upgraded from Windows 8 to Windows 10. A couple of things led to this error. They were hosting Read More …
Time Travel Debugging in Windows 10
7 years ago I wrote about Microsoft’s useful Time Travel Debugging (TTD) tool. A customer had an issue running it recently, as TTDInject.exe was being Read More …
Working from home challenges–Remote Desktop Gateway Server does not work
The customer reported this issue from their Windows 10 v1909 laptop, connecting to a outsider vendors (OV) Windows 2016 RD Web Access box. Before we Read More …
Booting a UEFI enabled laptop
and it didn’t work with the NTFS formatted USB stick. Which is the clue to the issue there. Trying to install Windows 10 from a Read More …
Working from home challenges–Adding a printer
So we’re using Windows 10. And we’ve previously implemented Applocker, which prevents security threats such as Ransomware. Today’s challenge though? Adding a local Canon Inkjet Read More …