Quick Assist!
The best free Windows Remote Assistance tool you’re (probably) never heard off. Debuting in Windows 10 v1607 (August 2016), it’s
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“Access database in an inconsistent state”
The customer reported this issue after they upgraded from Windows 8 to Windows 10. A couple of things led to
Continue readingTime Travel Debugging in Windows 10
7 years ago I wrote about Microsoft’s useful Time Travel Debugging (TTD) tool. A customer had an issue running it
Continue readingWorking from home challenges–Remote Desktop Gateway Server does not work
The customer reported this issue from their Windows 10 v1909 laptop, connecting to a outsider vendors (OV) Windows 2016 RD
Continue readingBooting a UEFI enabled laptop
and it didn’t work with the NTFS formatted USB stick. Which is the clue to the issue there. Trying to
Continue readingWorking from home challenges–Adding a printer
So we’re using Windows 10. And we’ve previously implemented Applocker, which prevents security threats such as Ransomware. Today’s challenge though?
Continue readingAdobe PDF printer hangs on Windows 10
with Adobe version 9.5 –> 11. The fix is to grant all "Users", "Full Control" to the HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat PDFMaker Registry
Continue readingThe Windows 10 “Hardware Hash” for AutoPilot
You can get the script to export the value from a computer here. The main thing the script does is
Continue readingThe Strange Case of “Sometimes I can see the Office Templates directory, and sometimes I can’t.”
One of our customers reported that they intermittently lost access to the Office Templates directory. Sometimes it worked well, and
Continue reading“By enabling insecure guest logons, this setting reduces the security of Windows clients”
The initial thought was “it’s another ‘SMB1 is disabled’ causing connectivity problems” problem. Except it wasn’t. The issue was that
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