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Stories, and bit rot, from the IT Support Trenches

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Windows 10 Working From Home

Windows 10–VPN & “No Internet” Internet connection

Dale Feb 24, 2022 0 Comments

So sometimes Windows 10 claims that there is No Internet when there is.I don’t know the actual cause yet, and a restart resolves the issue.(though I do suspect my corporate…

Windows 10 Windows 11

“Data Usage” summaries in Windows 10 & 11.

Dale Jan 31, 2022 0 Comments

We had a customer ask the following:We’d like to report on how much network data each application is using as we suspect that Microsoft Teams is using a lot of…

How To Windows 10

Windows 10 – Designing and setting a custom Lock Screen Background.

Dale Nov 22, 2021 0 Comments

In short: it needs to be in a 16:9 ratio by default, the image is changeable by you in c:\Windows\System32\oobe\info\backgrounds\ (Windows will copy that image and store it’s own copy…

Code Cutting PowerShell Web links Windows Windows 10 WSUS

Saturday Link Roundup-Assorted

Dale Oct 2, 2021 0 Comments

Tables Generator I so dislike having to code HTML Tables manually, Tables Generator makes it easy. Personality Tests – summary from Atomic Habits Recently finished reading Atomic Habits by James…

Windows 10

Windows 10 SMB1 issues?

Dale May 28, 2021 0 Comments

Had a report that a mapped network drive was dropping out. The drive was being hosted on Windows Server 2003. Don’t think I’ll have much luck here, the two possible…

Windows 10

Quick Assist issue–not being able to “Give Assistance”

Dale Feb 27, 2021 0 Comments

Or, “Quick Assist won’t give me a Code to assist someone else.” Troubleshooting this was difficult, as there isn’t much troubleshooting information out there. Here are some things to try.…

How To Windows 10

“Someone has changed my Windows 10 Lockscreen …”

Dale Dec 29, 2020 0 Comments

and I can't change it back. Lockscreens are located in the C:\ProgramData\Microsoft\Windows\SystemData directory. You'll need to Take Ownership of that directory in order to delete the contents. One way to…

iPhone Windows 10

WFH Challenge – “I’m not able to tether my iPhone to my Windows laptop”

Dale Dec 23, 2020 0 Comments

Well you'll be needing the Apple Mobile Device Ethernet Driver First check to see if you have the device drivers already, by browsing to: C:\Program Files\Common Files\Apple\Mobile Device Support\NetDrivers If…

How To Networking PowerShell Windows 10

ipconfig /flushdns now requires elevation?

Dale Oct 29, 2020 0 Comments

Customers had started to report that ipconfig /flushdns now requires Local Administrator rights. C:\>ipconfig /flushdns The requested operation requires elevation. Not all customers are seeing that though. (Microsoft has gone…

Windows 10

Quick Assist!

Dale Sep 1, 2020 0 Comments

The best free Windows Remote Assistance tool you're (probably) never heard off. Debuting in Windows 10 v1607 (August 2016), it's not well known. I tripped across it when I was…

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