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Stories, and bit rot, from the IT Support Trenches

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Training - other

Notes on Learner Driving

Dale March 23, 2017 0 Comments

OPAPA Hazard Avoidance Observe Plan Anticipate Priorities Act Stages In Braking Perception (Time/Distance) Reaction (Time/Distance) Braking (Time/Distance) Overall (Total of Time/Distance) Turning Mirrors Signal Mirrors Head Check (notes taken during…

Training - other

“Above & below the line behaviour”

Dale November 30, 2011 0 Comments

From the training course I was on the other week: Ownership Accountability Responsibility Blame Excuses Denial Useful reminder: “Am I slipping below the line?”

Training - other

How to determine what you want

Dale November 23, 2011 0 Comments

I was on a training course recently, and the trainer showed a chart something like this: If we focus on what we Don’t Want, that’s what we get To help…

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Stories, and bit rot, from the IT Support Trenches

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