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Stories, and bit rot, from the IT Support Trenches

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Hardware

HTC Desire breaks Microsoft Wireless keyboard

Dale October 7, 2010 0 Comments

Or, in other words, your keyboard will no longer work. This                                      too close to this breaks these: The cause, which I only found out by chance, AFTER I changed the…

Health and Safety

Nice toasty laptop skin.

Dale October 4, 2010 0 Comments

I’ve written before about laptops and burns.  In a case from 2008, a 24 year old male suffered a second-degree burn on his thigh.  In this mornings news paper, there…

YouTube

FedEx – I’m going to Kansas City

Dale October 1, 2010 0 Comments

FedEx make some great TV commercials.  Out of all their various commercials, these are my two favourites. “Beer, Hunter, Ninja” and “I’m going to Kansas City” If I had to…

Windows

How to tell what Microsoft Time Zone Update you have

Dale September 30, 2010 0 Comments

Windows XP, Vista and Windows 7 … Have a registry value you can check to see if a Time Zone update has been applied. Under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones registry…

Books

No more dead tree computer books

Dale September 30, 2010 0 Comments

It was Ed Bott tweeting about his new book Microsoft Office 2010 Inside Out, which finally prompted me to proclaim: “No more dead tree computer books!” (Messrs Bott & Siechert…

Security

Today’s security theater brought to you by Iron Mountain

Dale September 28, 2010 0 Comments

We have some of those “secure document disposal” bins.  The older version used a latch with a padlock.  The good thing about that design, was that there was only one…

Hardware

Logitech Marble Mouse

Dale September 27, 2010 0 Comments

I’ve been using Logitech Marble Mouses (mice?) for years.  There are two reasons why: The quality of the Logitech products is very high. Marble mouses are very easy to use,…

Hardware It's A Bug

So does your HP 8000 Elite PC not burn DVDs?

Dale September 26, 2010 1 Comments

In the “things I saw ten years ago and never thought I’d see again” category, we recently had the case of the HP 8000 Elite PC which refused to burn…

Hardware

One charger to charge them all.

Dale September 25, 2010 0 Comments

I love the Apple iPod charger.  Apple call it the iPod charger, but this is the same charger you get with the iPhone. It supplies 5 volts @ 1 Amp. …

Code Cutting How To vbscript

My Corporate DNS Server was lying to me, often.

Dale September 23, 2010 0 Comments

I was trying to copy some files to a group to a computers.  What I’d do is check if the computer is alive first, by doing a network ping.  If…

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Stories, and bit rot, from the IT Support Trenches

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