I’m careful with how I communicate with customers. Not for them, terms like ProcMon, least user privilege, DLL Hell and PEBKAC. Though for some of our support people, it’s an issue as well.
Stories, and bit rot, from the IT Support Trenches
I’m careful with how I communicate with customers. Not for them, terms like ProcMon, least user privilege, DLL Hell and PEBKAC. Though for some of our support people, it’s an issue as well.