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Stories, and bit rot, from the IT Support Trenches

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Stories, and bit rot, from the IT Support Trenches

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How To Security

Bulk EFS decryption & encryption

Dale August 30, 2010 0 Comments

Short story version: use the CIPHER command. I had a 3-2-1 backup fail on me recently." “21,684 files could not be copied”. The original files were EFS encrypted.  Here’s a…

AudioVisual

Installing VLC Media Player in a corporate environment

Dale August 28, 2010 2 Comments

Queue the Madness song “Baggy Trousers” – “Oh what fun we had …” (Not a lot of fun WAS had actually). A lot of our customers use VLC Media Player. …

ECHO WordPress

Echo commenting chases the corporate dollar – I’m out

Dale August 23, 2010 0 Comments

I’ve been dissatisfied with the Echo commenting plug-in for WordPress for a while now. The latest-but-last gripe has been with Echo performance.  It adds up to 3 seconds to the…

Disk Wiping

Disk Wiping Test: What I’d recommend

Dale August 15, 2010 1 Comments

A single pass wipe, with verify.  The product I’d recommend? Personal use Active@KillDisk Free.  The free version only does one pass, so there’s not much to configure.  It was a…

Disk Wiping

Disk Wiping Test: Testing and other FAQs

Dale August 14, 2010 0 Comments

How did you test? Restored a Ghost image of Windows XP to laptop with a 120GB hard drive. Copied 24919 files onto the laptop C: drive. (1955MB in total) Shutdown…

Disk Wiping

Disk Wiping Test: BCWipe Total WipeOut v2.3

Dale August 13, 2010 0 Comments

BCWipe was the very first disk wipe program I ever used.  So I have some fondness for it.  Having said that, the create “Bootable USB disk” wizard had some strange…

Disk Wiping

Disk Wiping Test: O&O SafeErase 4

Dale August 12, 2010 0 Comments

FAIL. Presented this screen when I tried to install it on Windows 7 (64-bit) Checking the System Requirements again: So you’ve lied to me then. FAIL.  

How To

One way to see if there is an outbound hole in your firewall.

Dale August 11, 2010 0 Comments

A request from one of our support technicians said "Please exclude www.acompany.com:6969 from the proxy server.". Note that it's the :6969 which is important here.  It tells the web browser…

Disk Wiping

Disk Wiping Test: CBL Data Shredder v1.0 (DOS)

Dale August 11, 2010 0 Comments

CBL specialises in data recovery.  I liked the layout of the wipe screen.  Using the default options, CBL Data Shredder took 68 minutes to wipe our 120GB drive. Version tested:…

In The News

It only takes one bloody idiot

Dale August 10, 2010 0 Comments

I don’t think Operation Pin Ball refers to the Police Minister’s accident. By the way, it’s not “his” car.  It’s a company car provided to him by the taxpayers of…

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