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Stories, and bit rot, from the IT Support Trenches

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Stories, and bit rot, from the IT Support Trenches

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Security

Back in the day – preventing Spyware

Dale October 27, 2008 1 Comments

I devised a method to prevent Spyware (and Webshots) from loading, using the Microsoft Application Compatibility Toolkit Shim Application Database (sdbinst.db) It worked well:        most people didn’t ring…

Stories

Look carefully, you can see the Compaq sign.

Dale October 24, 2008 0 Comments

One company I was at, had an on-site server team from Compaq. This was in the days before HP merged with Compaq, and stuffed both companies. Even though it was…

Customer Relations Funny Pictures

Why? Is it gonna blow?!?

Dale October 24, 2008 0 Comments

I’m careful with how I communicate with customers.  Not for them, terms like ProcMon, least user privilege, DLL Hell and PEBKAC.  Though for some of our support people, it’s an…

Funny Pictures It's A Bug Windows

Windows Operating System install testing

Dale October 23, 2008 0 Comments

Before we ship a customised Microsoft Windows installation to our customers, we test. And test. And test some more. The picture, though a little old, shows a failed build test. …

Hardware It's A Bug Printing

HP Universal Print Driver – shame it doesn’t work with Novell Netware.

Dale October 22, 2008 6 Comments

Being cheap bastards conscious of the support costs of maintaining device-specific printer drivers, HP has come up with the HP Universal Print Driver (UPD). Works great on Microsoft Windows based…

Utilities

Running Linux? Using Grub? GAGs easier.

Dale October 21, 2008 0 Comments

GAG, the graphical boot manager is a lot easier to use.  Saw it over at gag.sourceforge.net

Cars Stories

Do machines have souls?

Dale October 20, 2008 0 Comments

Yes, some do. You can feel this in how they behave. Let's speak of cars. I think the most reliable brand of car is Toyota. But are their cars exciting???…

Utilities

Is the site down, or is it just me?

Dale October 19, 2008 0 Comments

Saw this website the other day, and it’s really useful. It’s useful because it will tell you whether a website is down/broken/doesn’t exist OR whether it’s just you that can’t…

In The News Security

There is a folder …

Dale October 18, 2008 6 Comments

I keep in my filing cabinet, of illustrative IT articles. Don't think your workplace email can be monitored?  Here’s an article from 1997: Don’t think data can be recovered from…

Funny Pictures

Only 200 to go then …

Dale October 17, 2008 0 Comments

On the ABC Collectors television show recently, there was a woman with 300 shoes. Only 200 to go then! Yes, it was cold in the doghouse that night.

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NSNG

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Stories, and bit rot, from the IT Support Trenches

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