Performance Management, the one where we pay lip service to the concept.
DaleAt my last employer, there was a focus on “Performance Management”. I always felt, even as a team leader, that we paid lip service to the whole process. eg. we…
… an inappropriate mental model …
... the formation in his mind of an inappropriate mental model of the situation he was encountering. - Casual factors associated with signal SB2209 being passed at danger. The British…
2 and a bit reasons to wait for Windows 7
If you’re a business customer, thinking about making the upgrade from Windows NT4/2000/XP, I’d be waiting for Windows 7. By all means, plan and test with Windows Vista, and then…
The difference between genius and stupidity …
The difference between genius and stupidity is that genius has its limits.
A sample Remote Desktop Control product policy.
Had a customer IT Security Team, let’s call them FREDNET, ask me for some advice on graphical desktop sharing and control system. Think VNC, Dameware, PC Anywhere. Here is what…
I doubt very much that the fault “resolved itself”, …
Publius Enigma writes... ”I still maintain that the customer didn't necessarily know that the fault had resolved itself, rather than a technician fixing it.” I doubt very much that the…
Four Tidy Desk Rules
Act on it Pass it on File it Bin it (not, I don’t know the original source)
A call from a user: “Lotus 1-2-3 files won’t launch in Excel”
Microsoft, in the latest Service Pack for Office, blocked file associations for Lotus 1-2-3 files. Security was the reason given. So what this means is that you can’t double click…
OpenDNS, why it’s good.
Long story short … OpenDNS is really good, and I can’t draw. Long Story You need talent to draw, I don’t have it, other blog posters seem to have some. …
What DPI should I scan text documents at?
Answer: the best DPI you can afford. But the problem of using more Dots Per Inch, is the more DPI you use, the more space it’ll take up on your…