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Stories, and bit rot, from the IT Support Trenches

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Stories, and bit rot, from the IT Support Trenches

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PDA

About that Palm Pre

Dale June 15, 2009 0 Comments

It’s been a week since the Palm Pre was released in the USA. The reviews on the first day were glowing. By tech journalists.  Who I generally distrust, as they…

Freeware Utilities

Game booster – improving Windows performance for gaming.

Dale June 14, 2009 0 Comments

I’m not a ““Gamer””, but I think this would be a really useful little program for when you want to extract more “grunt” from your Windows PC.  For gaming, or…

State Bank Victoria

The Blinkenlights were so pretty.

Dale June 14, 2009 0 Comments

I had to descend one level, to check out one of our systems. I could see though the access door window, that the lights on the whole floor were out.…

Hardware

How to tell what USB plug type it is

Dale June 13, 2009 0 Comments

Stolen from: USB overview and Plug & Receptacle pinouts

Funny Pictures

“Definitely Klingon. You can tell by the happy disposition.”

Dale June 12, 2009 0 Comments

(as seen on Andrew Bolt’s blog)

Security Utilities

Discovering what hotfixes are on your PC, via WMI

Dale June 11, 2009 0 Comments

There are several ways to list what hotfixes are on your PC, such as looking in the registry, running MBSA, or visiting the Windows Update site. An easier way is…

How To

Opening a hidden Lotus Notes view

Dale June 10, 2009 0 Comments

In the Lotus Notes client, Click on the Create menu option Hold down the <SHIFT><CTRL> keys Select the View option, while still holding down the <SHIFT><CTRL> keys. The Create View…

Powerpoint Psychic Troubleshooting

“There is something wrong with these files …”

Dale June 9, 2009 0 Comments

The desktop technician solved the problem himself, with the comment There is something wrong with these files ... but didn’t realise it. Microsoft PowerPoint XP was crashing whenever the customer…

eMail LNME Utilities

I don’t know how they got a TAB into the filename,

Dale June 9, 2009 0 Comments

but they did. Had a report from a user of LNME, that LNME was producing an error message, then crashing. The cause that an message attachment had a TAB character…

BlackBerry

Exporting a list of user email addresses from your BlackBerry Enterprise Server.

Dale June 8, 2009 0 Comments

Was asked to extract a list of users, with their internet email address, and Lotus Notes server name, from the BlackBerry Enterprise Server. Surname Firstname Username CreationTime ActivationTime InternetAddress ServerDN…

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Stories, and bit rot, from the IT Support Trenches

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