24 Screen Capture Utilities
DaleSince my last update in June, I find myself using the Microsoft Snipping Tool more often for those quick screen capture jobs. But I am still using Printkey 2000 and…
“You know she …”
“You know she won’t talk to me because she’s from the posh area of Frankston.” Heard on the Frankston train on the way home from work. "Posh area of Frankston"…
“We don’t do that here.”
It’s amazing how some companies manage to function, or even survive. I worked with a company who operated a large IBM Mainframe network. Now back in the day (late 1980’s),…
Equipment Superior To User
I had to change an email account password in CPanel, and I could not get my email client to connect to the mail server. In the end, I proved that…
Nothing is ever HP Trim’s fault.
It’s always the other guy, when something goes wrong. Trim is a Electronic Document Repository Management program, beloved by large companies. Records Management types seem to love it, but from…
“Can you tell me whether the drive inside this newer FreeAgent Go is SATA or IDE?”
That will be yes, which is what I answered in the comments. In particular, my FreeAgent Go drives have the following SATA drives in them: Model SATA Drive Name Drive…
Incident Response – Preserving Evidence
Nigel Phair, in the CSO Magazine Australia Opinion column (2006), wrote the following guidelines. I do believe they still apply 3 years later: Identify and gather relevant pieces of information…
Quick way of detecting the operating system running on a list of computers
The Microsoft Sysinternals PsInfo utility can do that for you. PsInfo is a command-line tool that gathers key information about the local or remote Windows system. Today’s example is how…
Dear Europcar, if you want my feedback, you should make it easy.
I'm giving you information to improve your business. If I don't want to provide my phone number to you, you should not force me to by producing the error: Please…
Six Sigma definitions
Some Six Sigma definitions which I’ve collected over time. Term Definition CTQs Critical To Quality. The sort list of the most important customer wants. Customer Any internal/external person/organisation who receives…