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Stories, and bit rot, from the IT Support Trenches

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Hardware How To

Finding device drivers with the PCIDatabase

Dale November 18, 2013 0 Comments

Imagine you have a “No name brand” Ethernet card, without a driver disk or CD. You plug it into your computer, and Device Manager can’t find the drivers for it. …

Hardware

You can use a USB Micro-B cable with a USB3 device.

Dale May 10, 2013 0 Comments

You’ll get USB2 speeds, but it does work.  Handy if you’ve left your only USB3 cable at home and brought your Seagate USB3 Portable Drive along with you.

Hardware Windows WinXP

Performance: Windows XP, the now “Classic” OS and Solid State Drives.

Dale November 5, 2012 0 Comments

With my last post, I mentioned that there are 3 things you should do with SSD drives on Windows XP.  I left 4 other things out, because I honestly didn’t…

Hardware Psychic Troubleshooting

“PC won’t start”

Dale July 27, 2012 0 Comments

The friend explained that their PC wouldn’t start up. “Where do you keep it?”, I asked. ‘On the floor’, was the reply. “You need to give it a clean, it’s…

Hardware

Hand-held scanners are still crap, even at $99

Dale February 9, 2012 0 Comments

Saw this advertised the other day: This portable scanner is a magic wand that will scan and capture books, photos, letters and important documents. Scans without the need to have…

Hardware How To WiFi

Setting up wireless IP cameras–some further bits

Dale December 26, 2011 0 Comments

Back on the 5th December, I wrote about how to setup outdoor wireless surveillance cameras.  I’ve had a couple emails asking questions, so here are the replies: What do you…

Hardware How To

Setting up wireless IP cameras

Dale December 5, 2011 1 Comments

With Nikki coming to stay, I expected that she would have some “separation anxiety” issues.  I wanted to make sure she wasn’t fretting too much when I was not home. …

Hardware

I’m not going to miss this “I’ve bent a PIN” problem.

Dale November 22, 2011 2 Comments

This, pictured right, landed across my desk today. The end user told me “I’ve bent a drive pin, can you fix it.” ‘Maybe’ The problem with trying to fix this…

Hardware Windows

The strange case of the HP Presario CQ61 laptop

Dale November 3, 2011 2 Comments

The user reported, When I use Microsoft Word, the keyboard randomly selected all text and deletes it.  This doesn’t happen when I use an external keyboard. I’ve seen this behaviour…

Hardware

HTC Desire breaks Microsoft Wireless keyboard

Dale October 7, 2010 0 Comments

Or, in other words, your keyboard will no longer work. This                                      too close to this breaks these: The cause, which I only found out by chance, AFTER I changed the…

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