Customers like to (re)use the methods of the support team …
DaleI was doing some code cutting the other day for a customer. Indirectly. I had sent a DOS batch file to Customer A, in response for an urgent fix request. …
Why I Blog – Not
(Helen Coonan was our Federal Minister for Communications, and strangely attractive, if you like that sort of look) (cartoon borrowed from The Chaser)
Crusader
Saw this ad for Crusader weed killer in the Weekly Times, which is an agricultural paper published here. No, we don't have many Muslim farmers in Australia, strange that.
You’ve outsourced the helpdesk WHERE?
Like many companies, my former employer offshored their Intranet helpdesk to India. First I knew of this was when I received an email We've reset your password to abcd1234, and…
Converting audio & video files – I recommend Super!
Want to convert from one audio or video file format to another? Have a look at Super. I'm really impressed with this utility as I needed to convert some AVI…
The colors I see on my screen are not the same as what prints out!
So you have a nice new shiny printer which can use CMYK color processing. CMYK is also known as four color processing. And you wonder why: The colors I see…
Benefits of Six Sigma
They say that Six Sigma was created by a Motorola engineer, who ended up dying in the company cafeteria. It's all about cost-cutting. Sure, there are other benefits such as:…
Tax checklist.
This is the checklist I use each year for my Australian Tax Return, in a handy Microsoft Word 97 format. Drop me a line if you think of anything else…
Lessons from Scoble – why PodTech failed.
I used to think Robert Scoble SUCKED. I found his work at Microsoft Channel 9 sucked because it was all Microsoft-centric. Gee, what a surprise eh? Bloke works for Microsoft,…
Two gadgets from Jaycar.
USB Activated 6 Way Powerboard At last we can offer an ideal solution for turning on all your computer's powered accessories at the same time as your computer turns on.…