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Stories, and bit rot, from the IT Support Trenches

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Stories, and bit rot, from the IT Support Trenches

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    • Page 10
Code Cutting vbscript

Logon scripts should always be error trapped.

Dale September 4, 2008 0 Comments

Post from Whirlpool: when some users log on they get the following message but it is ok for other users PostLogon.vbs file contents are below _____________ Set WshShell = CreateObject("WScript.Shell")…

Networking

They don’t make networks hubs anymore

Dale September 2, 2008 0 Comments

IF you wanted to analyse some network traffic, to see where things were going wrong, you would use a network hub.  A network hub is one of the devices you…

Code Cutting Funny Pictures Humour vbscript

Customers like to (re)use the methods of the support team …

Dale August 29, 2008 0 Comments

I was doing some code cutting the other day for a customer. Indirectly. I had sent a DOS batch file to Customer A, in response for an urgent fix request. …

Funny Pictures

Why I Blog – Not

Dale August 29, 2008 0 Comments

(Helen Coonan was our Federal Minister for Communications, and strangely attractive, if you like that sort of look) (cartoon borrowed from The Chaser)

Funny Pictures

Crusader

Dale August 27, 2008 4 Comments

Saw this ad for Crusader weed killer in the Weekly Times, which is an agricultural paper published here. No, we don't have many Muslim farmers in Australia, strange that.

Last Job Stories

You’ve outsourced the helpdesk WHERE?

Dale August 25, 2008 4 Comments

Like many companies, my former employer offshored their Intranet helpdesk to India.  First I knew of this was when I received an email We've reset your password to abcd1234, and…

AudioVisual Freeware Utilities

Converting audio & video files – I recommend Super!

Dale August 23, 2008 0 Comments

Want to convert from one audio or video file format to another? Have a look at Super.  I'm really impressed with this utility as I needed to convert some AVI…

Printing Psychic Troubleshooting

The colors I see on my screen are not the same as what prints out!

Dale August 18, 2008 0 Comments

So you have a nice new shiny printer which can use CMYK color processing.  CMYK is also known as four color processing. And you wonder why: The colors I see…

Last Job

Benefits of Six Sigma

Dale August 13, 2008 2 Comments

They say that Six Sigma was created by a Motorola engineer, who ended up dying in the company cafeteria. It's all about cost-cutting.  Sure, there are other benefits such as:…

Personal

Tax checklist.

Dale August 12, 2008 0 Comments

This is the checklist I use each year for my Australian Tax Return, in a handy Microsoft Word 97 format. Drop me a line if you think of anything else…

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Stories, and bit rot, from the IT Support Trenches

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