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Stories, and bit rot, from the IT Support Trenches

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Stories, and bit rot, from the IT Support Trenches

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    • 2008
    • November
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Funny Pictures Humour

If I close my eyes …

Dale November 14, 2008 0 Comments

(yes, it’s back to the doghouse)

AudioVisual

ASCII Art

Dale November 12, 2008 0 Comments

Dot-matrix printers, and the ASCII character set, combine to mark great computer drawing. The Mona Lisa ASCII art is the best example I ever saw.  ASCII Man demonstrates animated GIFS,…

Personal

Lest We Forget

Dale November 11, 2008 0 Comments
Psychic Troubleshooting Windows

Font substituted for missing font

Dale November 10, 2008 0 Comments

Fonts are not always free.  People make a living out of font design.  My first encounter was when I designed and implemented a series of barcode reader installations for a…

Customer Relations Windows

Sometimes it’s easier to rebuild a system to fix the underlying problem.

Dale November 6, 2008 0 Comments

Customer reported an issue with some voice recording software, and our on-site support staff looked at it. Can’t find DLL And they escalated the call to me. Finally agreed a…

Photography

Nature does not like to sit idle

Dale November 5, 2008 0 Comments

Seen when I was strolling around North Melbourne. Plant vine climbing a television antenna wire.

Customer Relations Last Job

On corporate speak

Dale November 5, 2008 4 Comments

I was a new employee trainer for 4 years, which means I could talk about my employers strategic direction and Customer Intimacy programs. Customer Intimate?  I used to bristle at…

Printing

HP Office Jet Pro 7590

Dale November 4, 2008 0 Comments

Occasionally a printer lands on my desk, for me to evaluate. There’s not much wrong with the OfficeJet 7590 except: standard black print cartridge only lasted 400 pages the install…

In The News

So, who overfilled the sand box?

Dale November 3, 2008 0 Comments

Trams and trains use sand when the rails are slippery, so they can gain extra traction.  Rails get slippery because of leaves, and in Australia, eucalyptus leaves dropping on them.…

It's A Bug Printing

HP still dragging their feet on the Universal Print Driver.

Dale November 2, 2008 0 Comments

Folks might remember my post on HP Universal Print Driver - shame it doesn’t work with Novell Netware. Late November, HP plan to release an updated driver (v4.7) which will…

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Stories, and bit rot, from the IT Support Trenches

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